+91-999-0863737                                     sales@mayurtechnosoft.com

Inbound Call Center Services

inbound-process

In an inbound call center, the calls are made by the customers and received by the representatives of the company. From the assistance related to the product or booking a service, the inbound calls vary on the basis of the industry and type of products.

Being a major point of contact, it plays a key role in establishing a positive impression among the customers. In fact, in most of the cases, customers decide if they want to do the business with a company or not on the basis of a response from the other end. By outsourcing the inbound call center process to an experienced company, you can boost the chances of delighting your customers.

Inbound call center services by Mayur Techno Soft

You can use our inbound call center services in multiple manners, including:

  • Customer support: Our customer support executives will make sure your end customers receive complete assistance for their doubts and queries.
  • Up-selling and cross-selling: Boost the sales of your products and services by using our up-selling and cross-selling services.
  • Order Taking: An effective order taking process makes sure that customer does not cancel the deal. In some cases, customers tend to purchase more than they have planned due to the persuasion by the executive.
  • Technical help desk: A proficient technical support for assistance with a product/service during pre-sales or post-sales phase is inevitable. Through each of these services, we help you magnify the image of your brand.

Major features of our services

It is the blend of multiple traits that has made us the trusted inbound call center service provider from Delhi/NCR region. Major features of our services include:

  • Complete transparency in the operations
  • Use of latest equipment for data & voice communication
  • Call answering by proficient individuals
  • Quality checks at various levels
  • 24 x 7 support

Every service is completely customization to match the needs of your industry and your product line. For a free quote on the services, send us your requirements at: sales@mayurtechnosoft.com

GET IN TOUCH

INDIA OFFICE
E-32, Sector 63, Noida UP - 201301
 +91-9990863737 / 0120-6519222
UK Office
44 Higher Ardwick Manchester, UK - M12 6DA
USA
1125 Museum Blvd Unit 205
Vernon Hills, IL 60061